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26 Courses • 20 StudentsBiography
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General Office Administration – Level 2 (CVQ)
Course Overview:This course develops foundational office administration skills, focusing on effective communication, document management, basic accounting, and organizational skills. It prepares learners for roles as...
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Management – Level 3 (CVQ)
Course Overview:This course develops essential supervisory and middle management skills, focusing on team leadership, planning, communication, and problem-solving. It prepares learners to manage teams effectively...
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Customer Service (CVQ Level)
Course Overview:This course provides learners with essential skills and knowledge to deliver exceptional customer service in various industries. It emphasizes communication, problem-solving, and professionalism to...
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Human Resource Management
COURSE DESCRIPTIONThis course provides learners with a comprehensive understanding of Human Resource Management (HRM) principles, functions, and practices. Participants will explore the strategic role of...
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Conflict Resolution Skills for the Workplace
Course ObjectivesBy the end of this workshop, participants will be able to:Identify the causes and types of workplace conflictApply effective strategies for managing and resolving...
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Effective Report Writing Skills for the Workplace
Workshop Summary:This two-day interactive workshop is designed to equip professionals, administrators, and supervisors with the essential skills to prepare well-structured, clear, and impactful reports. Through...
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Performance Management
COURSE DESCRIPTIONThis course explores the critical role of performance management in achieving organizational success. It provides participants with the skills and tools to set goals,...
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Paralegal Training Program
Course Overview:This program equips learners with the knowledge and practical skills to assist legal professionals by performing essential paralegal duties. It focuses on legal documentation,...
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Personal Development for Strategic Managers
Workshop Summary:This workshop empowers strategic managers to cultivate personal and professional growth essential for driving organizational success. Through self-awareness, emotional intelligence, and leadership skill-building, participants...
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Supervisory Management
COURSE OVERVIEW:The Supervisory Management course is designed to equip participants with the critical skills, knowledge, and attitudes needed to effectively manage teams, lead workplace operations,...
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Financial Management Essentials for Managers
Offered by:Center for Development and Certification Training (CDACT)In Collaboration with University of the Commonwealth Caribbean (UCC) Workshop Summary:This practical workshop equips participants with foundational financial management...
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Industrial Relations In Action
Presented by: Center for Development and Certification Training (CDACT)In collaboration with: University of the Commonwealth Caribbean (UCC)Theme:“Building Stronger Workplaces Through Positive Industrial Relations”Duration:2 Days (6...
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Project Management (CVQ Level)
Course Overview:This course equips learners with fundamental knowledge and practical skills in project management. It covers all phases of project delivery from initiation through planning,...
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Microsoft Office Suite Training Workshop
Workshop Summary:This workshop is designed to equip participants with practical knowledge and skills in using key Microsoft Office applications: Word, Excel, PowerPoint, and Outlook. Participants...
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Event Planning & Management Essentials
Workshop Summary:This comprehensive workshop equips participants with the knowledge, tools, and practical skills needed to plan, organize, and execute successful events. From understanding client needs...
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Receptionist – Level 2 (CVQ)
Course Overview:This course prepares learners to efficiently perform front-desk duties in various professional settings. It emphasizes communication, customer service, office technology, and administrative skills to...
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Paralegal Services – Level 2 (CVQ)
Course Overview:This course equips learners with fundamental knowledge and practical skills to support legal professionals by performing paralegal duties. It focuses on understanding legal terminology,...
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Human Resource Management – Level 3 (CVQ)
Course Overview:This course develops foundational human resource management skills essential for supervisors and junior HR officers. It covers key HR functions such as recruitment, training,...
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Payroll Administration – Level 3 (CVQ)
Course Overview:This course prepares learners to manage payroll functions accurately and efficiently. It covers payroll processing, statutory deductions, record-keeping, and compliance with relevant labour laws....
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Occupational Health and Safety – Level 3 (CVQ)
Course Overview:This course equips learners with essential knowledge and practical skills to manage occupational health and safety (OHS) in the workplace. It covers hazard identification,...
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Management – Level 4 (CVQ)
Course Overview:This advanced management course is designed to equip senior supervisors and middle managers with strategic leadership skills. It focuses on decision-making, resource management, organizational...
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Customer Service Supervisor – Level 3 (CVQ)
Course Overview:This course develops supervisory skills specific to customer service management. It prepares learners to lead customer service teams, handle escalated customer issues, and implement...
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Administrative Assistant – Level 3 (CVQ)
Course Overview:This course equips learners with advanced administrative and organizational skills necessary for supporting management and ensuring smooth office operations. Participants will develop competencies in...
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Recruitment and Selection
Course Overview:This course provides learners with essential skills and knowledge to effectively manage the recruitment and selection process. It covers job analysis, candidate sourcing, interviewing...
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Building Effective HRM Policies and Procedures: A Practical Workshop
Workshop Summary:This hands-on workshop empowers participants to develop, review, and implement effective HRM policies and procedures that align with organizational goals and legal requirements. Through...
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Data Operations – Level 2 (CVQ)
Course Overview:This course provides learners with essential skills in data entry, processing, and management using computer applications. Participants will learn to handle data accurately, use...
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