Performance Management

COURSE DESCRIPTION

This course explores the critical role of performance management in achieving organizational success. It provides participants with the skills and tools to set goals, monitor performance, provide feedback, and develop high-performing teams. Participants will gain a clear understanding of how to link employee performance with organizational goals using practical techniques, HR tools, and real-world case studies.

 LEARNING OUTCOMES

Upon successful completion of this course, learners will be able to:

1. Define the key components and objectives of performance management
2. Develop and implement effective performance management systems
3. Use Key Performance Indicators (KPIs) and SMART goals
4. Conduct effective performance appraisals and feedback sessions
5. Identify and address underperformance and employee development needs
6. Align employee goals with organizational strategy
7. Foster a culture of accountability, coaching, and continuous improvement

CORE MODULES / UNITS:

 ASSESSMENT STRATEGY

• Quizzes & Weekly Assignments – 25%
• Mid-Term Written Case Study – 25%
• Final Group Project (Performance Strategy) – 30%
• Class Participation & Peer Evaluation – 20%

 TARGET AUDIENCE

• HR professionals and team leaders
• Supervisors and middle managers
• Entrepreneurs managing small teams
• Individuals aiming for HR certification or further academic study

 ENTRY REQUIREMENTS

• 4 CXC/CSEC passes or equivalent, including English
• OR 2+ years of relevant work experience in HR or management
• Mature applicants may be assessed based on prior learning and work experience

 CERTIFICATION

Participants who complete the course successfully will receive a Certificate of completion  awarded by UCC. The course is eligible for credit transfer toward UCC undergraduate or professional programs.