Supervisory Management

 COURSE OVERVIEW:

The Supervisory Management course is designed to equip participants with the critical skills, knowledge, and attitudes needed to effectively manage teams, lead workplace operations, and contribute to organizational success. It focuses on transitioning from team member to team leader with confidence, professionalism, and competence.

 LEARNING OUTCOMES:

By the end of this course, participants will be able to:

• Understand the roles and responsibilities of a supervisor
• Apply effective communication and leadership skills
• Use time management and delegation strategies
• Resolve conflicts and manage team dynamics
• Conduct performance appraisals and give constructive feedback
• Support change management processes within the workplace
• Foster a culture of accountability, respect, and productivity

 CORE MODULES / UNITS:

1. Introduction to Supervisory Management
2. Leadership and Motivation
3. Communication Skills for Supervisors
4. Time Management and Delegation
5. Team Building and Conflict Resolution
6. Performance Management and Appraisal
7. Occupational Health & Safety Responsibilities
8. Ethics, Values, and Professional Conduct
9. Managing Change and Organizational Growth

 TARGET AUDIENCE:

This course is ideal for:

• Newly appointed or aspiring supervisors
• Team leaders, coordinators, or lead hands
• Entrepreneurs managing small teams
• Experienced employees seeking promotion into management

 ENTRY REQUIREMENTS:

• Minimum 2 years of work experience (preferred)
• Basic literacy and numeracy skills
• Commitment to attending all sessions and completing assessment

 ASSESSMENT METHODS:

• Written assignments and quizzes
• Group activities and case studies
• Practical workplace-based projects
• Final supervisory skills presentation

CERTIFICATION:

Participants who successfully complete the course will receive a Certificate of Completion issued by University of the Commonwealth and the Caribbean (UCC) with  Three (3) transferable credit.