General Office Administration – Level 2 (CVQ)
Course Overview:This course develops foundational office administration skills, focusing on effective communication, document management, basic accounting, and organizational skills. It prepares learners for roles as...
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Management – Level 3 (CVQ)
Course Overview:This course develops essential supervisory and middle management skills, focusing on team leadership, planning, communication, and problem-solving. It prepares learners to manage teams effectively...
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Customer Service (CVQ Level)
Course Overview:This course provides learners with essential skills and knowledge to deliver exceptional customer service in various industries. It emphasizes communication, problem-solving, and professionalism to...
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Human Resource Management
COURSE DESCRIPTIONThis course provides learners with a comprehensive understanding of Human Resource Management (HRM) principles, functions, and practices. Participants will explore the strategic role of...
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Conflict Resolution Skills for the Workplace
Course ObjectivesBy the end of this workshop, participants will be able to:Identify the causes and types of workplace conflictApply effective strategies for managing and resolving...
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Effective Report Writing Skills for the Workplace
Workshop Summary:This two-day interactive workshop is designed to equip professionals, administrators, and supervisors with the essential skills to prepare well-structured, clear, and impactful reports. Through...
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Performance Management
COURSE DESCRIPTIONThis course explores the critical role of performance management in achieving organizational success. It provides participants with the skills and tools to set goals,...
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Paralegal Training Program
Course Overview:This program equips learners with the knowledge and practical skills to assist legal professionals by performing essential paralegal duties. It focuses on legal documentation,...
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Personal Development for Strategic Managers
Workshop Summary:This workshop empowers strategic managers to cultivate personal and professional growth essential for driving organizational success. Through self-awareness, emotional intelligence, and leadership skill-building, participants...
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Supervisory Management
COURSE OVERVIEW:The Supervisory Management course is designed to equip participants with the critical skills, knowledge, and attitudes needed to effectively manage teams, lead workplace operations,...
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Financial Management Essentials for Managers
Offered by:Center for Development and Certification Training (CDACT)In Collaboration with University of the Commonwealth Caribbean (UCC) Workshop Summary:This practical workshop equips participants with foundational financial management...
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Industrial Relations In Action
Presented by: Center for Development and Certification Training (CDACT)In collaboration with: University of the Commonwealth Caribbean (UCC)Theme:“Building Stronger Workplaces Through Positive Industrial Relations”Duration:2 Days (6...
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