General Office Administration – Level 2 (CVQ)

Course Overview:

This course develops foundational office administration skills, focusing on effective communication, document management, basic accounting, and organizational skills. It prepares learners for roles as office assistants or clerks in diverse workplace environments. The course aligns with the Caribbean Vocational Qualification (CVQ) framework for practical, competency-based learning.

 Learning Outcomes:

By the end of the course, learners will be able to:

• Demonstrate effective office communication skills
• Manage office records and documents efficiently
• Use basic office equipment and technology confidently
• Perform routine clerical and accounting tasks
• Apply good time management and organizational techniques
• Understand workplace safety and professional ethics

Assessment Methods:

• Practical tasks and simulations
• Written assignments and quizzes
• Portfolio of evidence and workplace logbook
• Final competency demonstration

 Certification:

Successful candidates will receive the Caribbean Vocational Qualification (CVQ) Level 2 in General Office Administration, recognized regionally.