Course Overview:
This course equips learners with advanced administrative and organizational skills necessary for supporting management and ensuring smooth office operations. Participants will develop competencies in professional communication, office technology, record management, and event coordination. The course aligns with Caribbean Vocational Qualification (CVQ) standards emphasizing practical, workplace-relevant skills.
Learning Outcomes:
By the end of this course, learners will be able to:
- Manage office resources and coordinate administrative activities efficiently
- Demonstrate professional written and oral communication skills
- Maintain and organize records and information systems effectively
- Use office software applications for documentation and reporting
- Assist in planning and organizing meetings, events, and travel
- Apply effective time management and organizational techniques
Assessment Methods:
- Practical tasks and projects
- Written assignments and quizzes
- Role-plays and simulations
- Portfolio development and workplace logbook
Certification:
Participants who successfully complete the course will receive the Caribbean Vocational Qualification (CVQ) Level 3 in Administrative Assistant, recognized across the Caribbean region.